Vunera Child Safety Standards

Vunera Social is designed only for users aged 18 and above.

Vunera's general age policy: personal use (personal finance, family, and shared wallet) from 13, Business Mode from 18, and Vunera Social (Vunera Connect, Vuno Loop, and social features) from 18.

Users aged 13–17 may use the app only under the supervision of a parent or legal guardian.

Before using Social, users must confirm that they are over 18, accept the Community Guidelines, and have read the privacy information.

Users found to be under 18 may have their Social access disabled for safety reasons.

Users are responsible for their own declarations that they are over 18. If users who gain access to the platform by making misleading or false age declarations are identified, their accounts are closed immediately, and Vunera cannot be held liable for any damages that may arise from this situation.

Vunera considers child safety one of its highest priorities.

The following behavior and content are strictly prohibited: any content involving child sexual abuse or exploitation (CSAM), sexual conversations or requests targeting children, grooming, attempts to communicate inappropriately with minors, content that promotes or normalizes sexual exploitation of children, and any behavior that puts children's safety at risk.

These violations are treated as the most serious safety breaches.

All users on Vunera Social are expected to communicate in a safe and respectful environment.

The following behavior is prohibited: insults, profanity, demeaning language, hate speech, harassment, threats, persistent unwanted messages, sexual harassment, inappropriate sexual content, content that promotes violence, and behavior intended to exploit others.

Users who violate the rules may have their Social access temporarily or permanently disabled.

All legal, administrative, and criminal responsibility for any text, image, audio recording, file, or other content (UGC) shared on the Vunera Social platform rests exclusively with the user who created and/or shared that content. Vunera is not obliged to pre-screen, approve, or otherwise unfiltered review content generated by users. The user accepts, declares, and undertakes not to share content that violates the law or the rights of third parties.

Vunera acts as an "intermediary" (hosting provider) for the services within the scope of the platform. Under applicable legislation, Vunera is not generally obliged to investigate content provided by users or the existence of unlawful activity related to such content. However, for duly reported violations or reports, Vunera takes the necessary action in line with the notice-and-takedown principle.

On Vunera Social, message content is encrypted on the client side with AES-256 before it is written to the server, and is protected by TLS/HTTPS in transit.

For this reason, Vunera does not routinely monitor user messages, does not continuously access private chat content, and does not regularly review conversations.

Messages are not stored on our servers as a permanent chat archive; they are automatically deleted after 24 hours.

This encryption is not end-to-end encryption (E2EE), in which messages can be decrypted only on the sender's and the recipient's devices. Because Vunera operates the service, in response to a lawful request it can provide the data it holds within the legal limits.

Users can report a message they believe is inappropriate directly inside the app.

To protect privacy, only the reported message, the relevant user profile, and the technical information required for a safety review are shared with Vunera.

The full chat history is not shared. This helps protect user privacy while still allowing safety violations to be reviewed effectively.

All reports are reviewed manually by Vunera.

If a violation is confirmed, Vunera may remove the violating content, temporarily suspend Social access, permanently suspend Social access, or apply other safety measures as needed.

Users may not share content that infringes the copyrights, trademarks, or personal data of others (such as unauthorized photos or videos). Where copyright infringement is detected or reported, the relevant content is removed immediately and the access of the account responsible may be restricted.

Within the scope of legal requests and criminal investigations duly submitted by courts, prosecutors, or authorized judicial or law enforcement authorities, Vunera fulfills its legal obligations in line with applicable legislation.

If content involving child sexual abuse or exploitation (CSAE/CSAM) is detected or reliably reported, Vunera may cooperate with the relevant authorities in accordance with its legal obligations.

Vunera Social does not store message content on its servers as a permanent archive. Only technical data available in the system (account identity/Google UID, email address, access logs or IP information if any, and individual content records reported by users) may be provided to public authorities within the legal limits. Message content older than the 24-hour retention period is not present in the system and therefore cannot be provided.

Anyone using Vunera agrees to share only lawful content, respect the safety of other users, and follow the applicable child protection rules.

Users who violate these rules may have their Social access restricted or terminated.

You can contact us about child safety, inappropriate content, or this policy using the email address below.

Email: vunerateam@gmail.com

This policy may be updated when needed in line with applicable law, Google Play policies, and Vunera's safety practices.

Continuing to use the platform means you accept the current policy.